Privacy Policy

Effective Date: 1 Jan 2025

Welcome to CosmicKues (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and Generative AI-based Numerology bot (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

1. Information You Provide to Us

• Personal Information: When you sign up, create an account, or interact with our Services, we may collect your name, email address, phone number, and date of birth.
• Payment Information: If you make purchases through our platform, we collect payment information, such as credit card details, which are processed securely by third-party payment processors.

2. Information We Collect Automatically

• Device Information: We may collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
• Usage Data: We track interactions with our Services, such as pages viewed, features used, and time spent on the platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze user behavior.

3. Information from Third Parties We may receive information from third parties, such as social media platforms, if you choose to link your account with them.

How We Use Your Information

We use the information we collect to:

1. Provide and personalize our Services.
2. Respond to your inquiries and support requests.
3. Process transactions and send related communications.
4. Analyze usage patterns to improve our Services.
5. Send marketing communications, where permitted by law.
6. Comply with legal obligations and enforce our terms of service.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Service Providers: We work with third-party vendors to perform functions such as payment processing, data analysis, email delivery, and hosting.
• With Legal Authorities: We may disclose your information if required by law or to protect our legal rights.
• In Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices and Rights

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in the email.
• Delete Your Account: You may request the deletion of your account and personal information by contacting us.
• Cookies Management: You can manage cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@cosmickues.ai
Thank you for trusting CosmicKues. Your privacy is our priority.